Privacy Policy
This policy explains the personal information AvenKey uses to operate the store, support customers, and protect transactions.
Last updated: 19 July 2026
Information we process
- Order details, including product, quantity, amount, order identifiers, and fulfillment status.
- Customer contact information supplied during checkout or support, such as name and email address.
- Technical and security information such as IP address, request logs, browser information, and fraud-prevention signals.
- Messages and records needed to answer support, refund, or dispute requests.
Payment information
Payments are processed by the payment provider displayed at checkout. AvenKey does not store complete card numbers or payment-provider passwords. Payment providers process information under their own privacy terms.
Why we use information
We use information to create and verify orders, deliver products, prevent fraud, provide support, handle refunds or disputes, maintain accounting records, secure the website, and meet applicable legal obligations.
Sharing
Information may be shared with payment, hosting, email, security, accounting, and professional service providers only where reasonably needed for these purposes. We may also disclose information when required by law or to protect customers and the service.
Retention and security
Records are retained only as long as reasonably needed for fulfillment, support, fraud prevention, accounting, disputes, and applicable legal requirements. We use access controls, restricted server files, encrypted license inventory, and transport encryption, but no online service can promise absolute security.
Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection. Some transaction records may need to be retained where required by law. Send requests to hello@avenkey.com.
Cookies
The storefront uses essential browser storage and cookies for functions such as the shopping cart, checkout security, and session protection. If optional analytics or advertising technologies are introduced, this notice and any consent controls will be updated where required.
Changes
We may update this policy when the service, providers, or legal requirements change. The current version will always be published on this page.